Archive for the ‘Knowledgebase’ Category

New and popular EMC Isilon technical content for December 2015

Risa Galant

Risa Galant

Principal Technical Writer at EMC Isilon Storage Division
Risa Galant

Latest posts by Risa Galant (see all)

Check out EMC Isilon’s latest and most popular customer-focused technical content. Each month we highlight newly published technical content developed for Isilon customers, as well as the Isilon Top 10’s:

  • Top 10 Knowledgebase articles
  • Top 10 Customer Support documents
  • Top 10 Isilon Info Hubs

New customer-focused Isilon technical content

Here are links to customer-focused technical content that was published in December. Enjoy!

CONTENT TYPE

LINK AND DESCRIPTION

Cluster Talk Podcast Episode 10: Blinky lights as prank or breakthrough source of data bandwidth, the Hadoop Roundup, solving a bi-directional user mapping problem, highlights from OneFS.NEXT, and why happiness in December was all about the Hamiltons.
Cluster Talk Podcast Podcast: Cluster Talk Hub: Looking for all the Cluster Talk podcasts? You’ll find them here.
Video Cool Commands: Why can’t I access my Windows file?
Video Cool Commands: Why can’t I access my UNIX file?
Video ID.TV video playlist: Looking for every Isilon video ever, including the Cool Commands videos? You’ll find them here on the ID.TV YouTube channel.
Isilon Community (ECN) Blog InsightIQ – Lesser known facts
Isilon Community (ECN) Blog Gotchas of Isilon for VDI file storage & Home Directories
Isilon Community (ECN) Blog SMB throughput benchmarking with fio.exe
Isilon Community OneFS and cluster quorum
Isilon Community (ECN) Blog NFS throughput benchmarks with fio
Info Hub Customer Troubleshooting: How to Add a Drive to a Node
Info Hub Customer Troubleshooting: How to Diagnose and Troubleshoot a Battery Failure
Info Hub Customer Troubleshooting: Troubleshoot a Bit Error Rate (BER) Alert on your Isilon Cluster
Info Hub Customer Troubleshooting: InsightIQ does not Display Data Correctly in the File System Reporting Page
Info Hub Customer Troubleshooting: Troubleshoot Problems with InsightIQ Upgrades
Info Hub Customer Troubleshooting: Troubleshoot Problems with Adding or Importing a Cluster for Monitoring in InsightIQ
Info Hub Customer Troubleshooting: Troubleshoot Problems with Accessing or Logging in to the InsightIQ Web Administration Interface
Info Hub Customer Troubleshooting: InsightIQ does not Display Data Correctly on the Live Performance Monitoring Page
Info Hub Customer Troubleshooting: Troubleshoot Problems with Installing or Setting up InsightIQ
Info Hub Customer Troubleshooting: Troubleshoot Windows Active Directory Authentication
Info Hub Customer Troubleshooting: Troubleshoot Your LDAP Authentication Provider
Info Hub Customer Troubleshooting: Troubleshoot Windows File System Permissions for your Isilon Cluster
Info Hub Customer Troubleshooting: Troubleshoot Identity Mapping
Info Hub Customer Troubleshooting: Troubleshoot Problems with your NIS Authentication Provider
Info Hub Customer Troubleshooting: Troubleshoot your SmartConnect Configuration
Info Hub Current OneFS Patches
Info Hub InsightIQ

Top 10 Knowledgebase Articles

Next up: December’s top 10 most-viewed Knowledgebase articles, including ETAs and ESAs. You’ll need to login to view them.

  1. ETA 209918: Isilon OneFS: Nodes that have run for more than 248.5 consecutive days may restart without warning which may lead to potential data unavailability
  2. Isilon OneFS: Nodes that have run for more than 248.5 consecutive days may restart without warning which may lead to potential data unavailability (209418)
  3. ESA-2015-175 (211190)
  4. ESA-2015-155 (208181)
  5. ESA-2015-148 (211191)
  6. ESA-2015-181 (211192)
  7. UPDATE: ETA 208773: Isilon OneFS: When used in conjunction with Isilon OneFS, specific versions of the BXE 10GigE network interface card may experience data inconsistency (208773)
  8. UPDATE: ETA 202452: Isilon OneFS: Nodes that have run for 497 consecutive days may restart without warning
  9. ESA-2015-164 (210195)
  10. OneFS: How to reset the CELOG database and clear all historical events (16535)

Top 10 customer-focused technical documents

And now, December’s most popular customer-focused technical documents.

  1. Current Isilon Software Releases
  2. Isilon Supportability and Compatibility Guide
  3. Current Isilon OneFS Patches
  4. Insight IQ 3.2 Installation Guide
  5. Isilon OneFS 7.2.1.0 – 7.2.1.1 Release Notes
  6. Isilon Product Availability
  7. OneFS Upgrade Planning and Process Guide
  8. InsightIQ 3.2.2 Release Notes
  9. Isilon OneFS 7.2.0.0 – 7.2.0.5 Release Notes
  10. X410 Installation Guide

Top 10 Isilon Info Hubs

We got December’s most popular Info Hubs right here.

  1. Isilon Uptime
  2. OneFS Upgrades
  3. Hadoop
  4. OneFS 7.2 Documentation
  5. Current OneFS Patches
  6. OneFS API
  7. Cloudera with Isilon
  8. OneFS 7.2.1 Documentation
  9. InsightIQ
  10. Customer Troubleshooting

Tell us what you want to know! Contact us with questions or feedback about this blog at isi.knowledge@emc.com. To provide documentation feedback or to request new content, contact isicontent@emc.com.

New and popular EMC Isilon Support content for November 2015

Risa Galant

Risa Galant

Principal Technical Writer at EMC Isilon Storage Division
Risa Galant

Latest posts by Risa Galant (see all)

Check out the new and most popular EMC Isilon customer support content for November. Each month I’ll post a summary of newly published content for Isilon customers, as well as the Isilon Top 10’s:

  • Top 10 Knowledgebase articles
  • Top 10 Customer Support documents
  • Top 10 Isilon Info Hubs

New Isilon support content

Here are links to new customer support content that was published in November 2015. Enjoy!

CONTENT TYPE

LINK AND DESCRIPTION

Cluster Talk Podcast Episode 9: Chris and Scott ponder the difference between traditional and NASty with guest correspondent Bill Crew; Chris headlines 2016 Isilon products and features;  they consider whether NASA climate data predicts a coming mini-Ice Age; then they explain how synthetic DNA turns yeast into carpets. Hidden Gems: how Isilon users can deploy the cluster monitoring tool that Isilon Support Engineers use. You Asked for It: What is the order of operations for replacing a node? Cool Commands: commands to power down properly. In What’s Making Us Happy, Scott gives The Message, and Chris finds hope for the human race.
Cluster Talk Podcast Podcast: Cluster Talk Hub: Looking for all the Cluster Talk podcasts? You’ll find them here.
Video Cool Commands: How do I find basic cluster and job information?
Isilon Community (ECN) Blog HDP 2.3 Upgrade with OneFS
Isilon Community (ECN) Blog Multiprotocol Concepts series part 5: Troubleshooting permissions issues and the Permission Repair job
Isilon Community (ECN) Blog EMC Isilon Multiprotocol Concepts Series: Looking for the complete Multiprotocol Concepts series? You’ll find all the posts here.
Isilon Community (ECN) Blog InsightIQ v3.2.2 with the latest openssl patch
Isilon Community (ECN) Blog List of OneFS Platform API v7.2.1 resources
Isilon Community (ECN) Blog SmartDedupe and OneFS Feature Integration
Info Hub Uptime Info Hub: Limiting downtime for SMB workflows during OneFS upgrades
Info Hub Uptime Info HubFragile cogs: Starting and stopping OneFS authentication processes
Info Hub Current OneFS Patches
Info Hub OneFS 7.2 Node Compatibility (Equivalency) – Isilon Info Hub: Node compatibilities in OneFS 7.2
Info Hub Superna Eyeglass with SyncIQ
Info Hub InsightIQ

Top 10 Knowledgebase Articles

Here you go: November’s top 10 most-viewed Knowledgebase articles, including ETAs and ESAs.

  1. UPDATE: ETA 208773: Isilon OneFS: When used in conjunction with Isilon OneFS, specific versions of the BXE 10GigE network interface card may experience data inconsistency (208773)
  2. ESA-2015-155 (208181)
  3. ESA-2015-164 (210195)
  4. ESA-2015-114 (204455)
  5. ESA-2015-154 (207722)
  6. UPDATE: ETA 200096: EMC Isilon OneFS 7.1.1.3 – 7.1.1.5, 7.2.0.1, 7.2.0.2: Isilon X410, S210, and HD400 nodes containing NetXtreme Ethernet 10 GigE NIC cards may experience an unplanned reboot if any external subnet is set to 9000 MTU (200096)
  7. OneFS: How to reset the CELOG database and clear all historical events (16586)
  8. Virtual machine installations of InsightIQ stop gathering statistics when the datastore fills to capacity (167800)
  9. ETA 207782: Isilon OneFS 7.2.1.0 and 7.2.0.0 – 7.2.0.2: Deleting a symbolic link to an individual file may delete the file that the symbolic link points to, which may result in potential data loss. (207782)
  10. ETA 199379: Isilon OneFS: Security update MS15-027 may cause data to be unavailable to SMB clients that are authenticated to Isilon clusters through an Active Directory server that relies on the NTLM authentication protocol (199379)

Top 10 Customer Support Documents

And now, the most popular Customer Support documents in all of November.

  1. Current Isilon Software Releases
  2. Isilon Supportability and Compatibility Guide
  3. Current Isilon OneFS Patches
  4. Insight IQ 3.2 Installation Guide
  5. InsightIQ 3.2.2 Release Notes
  6. Isilon OneFS 7.2.0.0 – 7.2.0.4 Release Notes
  7. OneFS 7.2.0 CLI Administration Guide
  8. OneFS 7.2.1 CLI Administration Guide
  9. OneFS Upgrade Planning and Process Guide
  10. X410 Installation Guide

Top 10 Isilon Info Hubs

Get November’s most popular Info Hubs right here.

  1. Isilon Uptime
  2. OneFS Upgrades
  3. Hadoop
  4. OneFS 7.2 Documentation
  5. Current OneFS Patches
  6. Isilon Info Hubs
  7. Cloudera with Isilon
  8. InsightIQ
  9. Customer Troubleshooting
  10. OneFS API

Tell us what you want to know! Contact us with questions or feedback about this blog at isi.knowledge@emc.com. To provide documentation feedback or request new content, contact isicontent@emc.com.

New and popular EMC Isilon Support content for October 2015

Risa Galant

Risa Galant

Principal Technical Writer at EMC Isilon Storage Division
Risa Galant

Latest posts by Risa Galant (see all)

Check out the new and most popular EMC Isilon customer support content for October. Each month I’ll post a summary of newly published content for Isilon customers, as well as the Isilon Top 10’s:

  • Top 10 Knowledgebase articles
  • Top 10 Customer Support documents
  • Top 10 Isilon Info Hubs

New Isilon support content

Here are links to new customer support content that was published in October 2015. Enjoy!

CONTENT TYPE

LINK AND DESCRIPTION

Cluster Talk Podcast Episode 8: Chris and Scott examine how Big Data helps everything from retailers plotting what costumes will sell 18 months from now to a data scientist dad optimizing his son’s trick-or-treat route. Bonus: Chris covers user questions about InsightIQ, and the fearless hosts carefully screen Cool Commands. In happy talk, Chris spaces out, and Scott shoots cops (and they like it).
Cluster Talk Podcast Podcast: Cluster Talk Hub: Looking for all the Cluster Talk podcasts? You’ll find them here.
Isilon Community (ECN) Blog OneFS API Tutorial & InsightIQ Performance Metrics
Isilon Community (ECN) Blog Opening your EMC Isilon Service Request: What does Support want to know?
Isilon Community (ECN) Blog How InsightIQ Fetches Statistics from OneFS
Isilon Community (ECN) Blog OneFS Job Engine and Job Performance
Isilon Community (ECN) Blog EMC Isilon Multiprotocol Concepts Series: Looking for the complete Multiprotocol Concepts series? You’ll find all the posts here.
Isilon Community (ECN) Blog Multiprotocol concepts series part 3: On-disk identity
Isilon Community (ECN) Blog Multiprotocol Concepts Series part 4: Isilon file access checking
Isilon Community (ECN) Blog SmartDedupe and OneFS Feature Integration
Info Hub Cloudera with Isilon – Isilon Info Hub
Info Hub Video Surveillance – Info Hub
Info Hub Cloudera with Isilon – Isilon Info Hub
Info Hub OneFS 7.2 Node Compatibility (Equivalency) – Isilon Info Hub

Top 10 Knowledgebase Articles

These, above all others, are October’s top 10 most-viewed Knowledgebase articles, including ETAs and ESAs.

  1. ETA 207782: Isilon OneFS 7.2.1.0 and 7.2.0.0 – 7.2.0.2: Deleting a symbolic link to an individual file may delete the file that the symbolic link points to, which may result in potential data loss. (207782)
  2. ETA 207785: Isilon OneFS 7.1.1.6: Potential data unavailability when using Network File System (NFS) clients to view or list the contents of directories that contain snapshots (207785)
  3. How to move the NFS datastore location for InsightIQ for version 3.1 or earlier (16465)
  4. ETA 199379: Isilon OneFS: Security update MS15-027 may cause data to be unavailable to SMB clients that are authenticated to Isilon clusters through an Active Directory server that relies on the NTLM authentication protocol (199379)
  5. UPDATE: ETA 200096: EMC Isilon OneFS 7.1.1.3 – 7.1.1.5, 7.2.0.1, 7.2.0.2: Isilon X410, S210, and HD400 nodes containing NetXtreme Ethernet 10 GigE NIC cards may experience an unplanned reboot if any external subnet is set to 9000 MTU (200096)
  6. OneFS: How to reset the CELOG database and clear all historical events (16586)
  7. ESA-2015-155 (208181)
  8. UPDATE: ETA 208773: Isilon OneFS: When used in conjunction with Isilon OneFS, specific versions of the BXE 10GigE network interface card may experience data inconsistency (208773)
  9. UPDATE: ETA 204898: Isilon OneFS 7.2.0.0 – 7.2.0.3 and 7.2.1.0: Users who connect to the Isilon cluster through the NFSv3 or NFSv4 protocols may be unable to delete, change, or move files (204898)
  10. OneFS: How to safely shut down an Isilon cluster prior to a scheduled power outage (16529)

Top 10 Customer Support Documents

Check out October’s most popular Customer Support documents.

  1. Current Isilon Software Releases
  2. Isilon Supportability and Compatibility Guide
  3. Insight IQ 3.2 Installation Guide
  4. Current Isilon OneFS Patches
  5. InsightIQ 3.2.2 Release Notes
  6. Isilon OneFS 7.2.0.0 – 7.2.0.4 Release Notes
  7. Isilon OneFS 7.1.1.0 – 7.1.1.7 Release Notes
  8. OneFS 7.2.0 CLI Administration Guide
  9. Isilon Product Availability
  10. Isilon OneFS 7.1.1 CLI Administration Guide

Top 10 Isilon Info Hubs

Last but not least, here are October’s most popular Info Hubs.

  1. Isilon Uptime
  2. OneFS Upgrades
  3. OneFS 7.2 Documentation
  4. Hadoop
  5. Current OneFS Patches
  6. Customer Troubleshooting
  7. OneFS 7.2.1 Documentation
  8. Isilon Info Hubs
  9. Cloudera with Isilon
  10. OneFS API

New and popular EMC Isilon Support content for September 2015

Risa Galant

Risa Galant

Principal Technical Writer at EMC Isilon Storage Division
Risa Galant

Latest posts by Risa Galant (see all)

Check out the new and popular EMC Isilon customer support content for September. Each month I’ll post a summary of newly published content for Isilon customers, as well as the Isilon Top 10’s:

  • Top 10 Knowledgebase articles
  • Top 10 Customer Support documents
  • Top 10 Isilon Info Hubs

New Isilon support content

Here are links to new customer support content that was published in September 2015. Enjoy!

CONTENT TYPE

LINK AND DESCRIPTION

Cluster Talk Podcast Episode 7: Chris goes layers deep into the technology behind Solid State Drive (SSD) capacity. Gobbled from the Feed covers the “important topics” of how Big Data improves both football and beer, culminating when Scott challenges Chris with a Lightning Round pop quiz covering all past episodes. Cool Commands introduces an elite “underscore” command, and the co-hosts discover happiness in a) more football, and b) Mr. Robot.
Cluster Talk Podcast Podcast: Cluster Talk Hub: Looking for all the Cluster Talk podcasts? You’ll find them here.
Isilon Community (ECN) Blog OneFS: Distributed write transactions and two-phase commit
Isilon Community (ECN) Blog MGetting Flash – OneFS SSD Strategy Comparison
Isilon Community (ECN) Blog Isilon Customer Troubleshooting Guides
Isilon Community (ECN) Blog Faster and Deeper: Splunk on EMC
Isilon Community (ECN) Blog Multiprotocol Concepts Series Part 2: Access tokens, user mapping, and ID mapping
White paper (Requires login to EMC online support) OneFS Read Cache Latency
Info Hub Customer Troubleshooting – Isilon Info Hub
Info Hub Current OneFS Patches – Isilon Info Hub

Top 10 Knowledgebase Articles

Here are September’s top 10 most-viewed Knowledgebase articles, including ETAs and ESAs.

  1. ETA 199379: Isilon OneFS: Security update MS15-027 may cause data to be unavailable to SMB clients that are authenticated to Isilon clusters through an Active Directory server that relies on the NTLM authentication protocol (199379)
  2. OneFS: How to reset the CELOG database and clear all historical events (16586)
  3. How to collect node information, including log files (16763)
  4. ETA 202452: Isilon OneFS: Nodes that have run for 497 consecutive days may restart without warning (202452)
  5. OneFS: Best practices for NFS client settings (90041)
  6. OneFS: How to safely shut down an Isilon cluster prior to a scheduled power outage (16529)
  7. UPDATE: ETA 193819: EMC Isilon nodes: Mars-K+ drives may stop responding and be automatically smartfailed from Isilon nodes (193819)
  8. How to upload files to Isilon Technical Support (16759)
  9. OneFS: How to create SPN accounts to allow Kerberos authentication using SmartConnect DNS entries (16528)
  10. OneFS: Troubleshooting performance issues

Top 10 Customer Support Documents

Here are September’s most popular Customer Support documents.

  1. Current Isilon Software Releases
  2. Insight IQ 3.2 Installation Guide
  3. Isilon Supportability and Compatibility Guide
  4. Current Isilon OneFS Patches
  5. InsightIQ 3.2.1 Release Notes
  6. InsightIQ 3.2 User Guide
  7. OneFS 7.2.0 CLI Administration Guide
  8. Isilon OneFS 7.1.1.0 – 7.1.1.7 Release Notes
  9. Isilon Product Availability
  10. OneFS 7.2.0 Web Administration Guide

Top 10 Isilon Info Hubs

Last but not least, here are your favorite Info Hubs for all of September.

  1. OneFS Upgrades
  2. Customer Troubleshooting
  3. Isilon Uptime
  4. Isilon Info Hubs
  5. Hadoop
  6. OneFS 7.2 Documentation
  7. OneFS 7.2.1 Documentation
  8. Superna Eyeglass with SyncIQ
  9. OneFS API
  10. InsightIQ

Tell us what you want to know! Contact us with questions or feedback about this blog at isi.knowledge@emc.com. To provide documentation feedback or request new content, contact isicontent@emc.com.

New and popular EMC Isilon Support content for August 2015

Risa Galant

Risa Galant

Principal Technical Writer at EMC Isilon Storage Division
Risa Galant

Latest posts by Risa Galant (see all)

Check out the new and most popular EMC Isilon customer support content for August. Each month I’ll post a summary of newly published content for Isilon customers, as well as the Isilon Top 10’s:

  • Top 10 Knowledgebase articles
  • Top 10 Customer Support documents
  • Top 10 Isilon Info Hubs

New Isilon support content

Here are links to new customer support content that was published in August 2015. Enjoy!

CONTENT TYPE

LINK AND DESCRIPTION

Cluster Talk Podcast Episode 6: How video games drive innovation in cloud computing, data center consolidation in the banking industry, an interview with Isilon engineer Daniel Chee, a cool command that actually does something (hey, that’s what they said!), and host Chris Adiletta grants co-host Scott Pinzon his fondest wish. Bonus: listen closely for a rare cameo by recording engineer Silent Todd!
Cluster Talk Podcast Podcast: Cluster Talk Hub: Looking for all the Cluster Talk podcasts? You’ll find them here.
Isilon Community (ECN) Blog Customize InsightIQ 3.2 Performance Data Gathering
Isilon Community (ECN) Blog Multiprotocol Concept Series Part 1: Overview
Isilon Community (ECN) Blog Isilon Support Goes Social
Isilon Community (ECN) Blog Keeping Hot Data Hot – Read Cache Persistence
Isilon Community (ECN) Blog Information Experience “Ask the Expert” follow-up
White paper (Requires login to EMC online support) Integrating EMC Isilon with Kerberised NFS and Windows Active Directory
Info Hub Superna Eyeglass with SyncIQ Info Hub”: Everything you need to know about using Superna Eyeglass with SyncIQ. Superna Eyeglass is a virtual appliance that simplifies disaster recovery with Isilon clusters.

Top 10 Knowledgebase Articles

Here are August’s top 10 most-viewed Knowledgebase articles, including ETAs and ESAs.

  1. ETA 199379: Isilon OneFS: Security update MS15-027 may cause data to be unavailable to SMB clients that are authenticated to Isilon clusters through an Active Directory server that relies on the NTLM authentication protocol (199379)
  2. ETA 20096: EMC Isilon OneFS 7.1.1.3, 7.1.1.4, 7.2.0.1, and 7.2.0.2: Isilon X410, S210, HD400, and A100 nodes that contain NetXtreme Ethernet
  3. ETA 204898: Isilon OneFS 7.2.0.0 – 7.2.0.2: Users who connect to the Isilon cluster through the NFSv3 or NFSv4 protocols may be unable to delete, change, or move files
  4. OneFS: How to reset the CELOG database and clear all historical events (16586)
  5. OneFS 7.1.1.2 SMB and Authentication Rollup Patches (196928)
  6. OneFS: Best practices for NFS client settings
  7. ETA 205085: Isilon OneFS: Legacy NFSv3 clients that require 32-bit cookies may encounter data unavailability in OneFS 7.2.0
  8. OneFS: How to create SPN accounts to allow Kerberos authentication using SmartConnect DNS entries
  9. How to collect node information, including log files
  10. ESA-2015-114 (204455)

Top 10 Customer Support Documents

Here are August’s most popular Customer Support documents.

  1. Current Isilon Software Releases
  2. Insight IQ 3.2 Installation Guide
  3. Isilon Supportability and Compatibility Guide
  4. InsightIQ 3.2.1 Release Notes
  5. Current Isilon OneFS Patches
  6. OneFS 7.2.0 Web Administration Guide
  7. InsightIQ 3.2 User Guide
  8. OneFS 7.2.0 CLI Administration Guide
  9. Isilon OneFS 7.2.1 Release Notes
  10. Isilon OneFS 7.2.0.0 – 7.2.0.3 Release Notes

Top 10 Isilon Info Hubs

Hang on to your hats – here are your favorite Info Hubs for all of August.

  1. OneFS Upgrades
  2. OneFS 7.2 Documentation
  3. Isilon Uptime
  4. Hadoop
  5. OneFS 7.2.1 Documentation
  6. OneFS API
  7. SyncIQ
  8. InsightIQ
  9. Isilon Info Hubs
  10. Cloudera with Isilon

Tell us what you want to know! Contact us with questions or feedback about this blog at isi.knowledge@emc.com. To provide documentation feedback or request new content, contact isicontent@emc.com.

New EMC Isilon customer support content for July 2015

Risa Galant

Risa Galant

Principal Technical Writer at EMC Isilon Storage Division
Risa Galant

Latest posts by Risa Galant (see all)

Check out new EMC Isilon customer support content published in the month of July. Each month I’ll post a summary of newly published content for Isilon customers, as well as the top 10 most viewed knowledgebase articles.

New Isilon customer support content

Here are links to new EMC Isilon customer support content that was published in July 2015. Enjoy!

CONTENT TYPE

LINK and Description

ClusterTalk Podcast Episode 5: Streaming music, saving the bees, what Big Data reveals about wildfires and landslides, guest data scientist Collette Gantenbein, and more!
Cluster Talk Podcast Podcast: Cluster Talk Hub: Looking for all the Cluster Talk podcasts? You’ll find them here.
Isilon Community (ECN) Blog OneFS and Virtual Hot Spares
Video Decode the Node: A Tour of the EMC Isilon X210 (ID.TV): Learn about the new EMC Isilon X210 node including its specifications, connection points, and internal components.
Video Decode the Node: A Tour of the EMC Isilon NL410: Learn about the new EMC Isilon NL410 node including its specifications, connection points, and internal components.
Video Node and SSD Compatibility in OneFS 7.2 and OneFS 7.2.1: Learn how to create node class compatibilities and SSD compatibilities in OneFS. These features enable you to combine different types of nodes into the same node pool.
Info Hub OneFS 7.2.1 Documentation – Isilon Info Hub: the place to find OneFS 7.2.1 content, from what’s new to product documentation to 7.2.1-specific blog posts and videos.

Most viewed Knowledgebase articles

  1. ETA 199379: Isilon OneFS: Security update MS15-027 may cause data to be unavailable to SMB clients that are authenticated to Isilon clusters through an Active Directory server that relies on the NTLM authentication protocol (199379)
  2. Product Impacts of Upcoming Leap Second UTC adjustment on June 30th 2015 (197322)
  3. ETA 203815: OneFS 7.1.1.0 – 7.1.1.5 and 7.2.0.0 – 7.2.0.2: Isilon NDMP snapshot-based incremental backups may omit new and changed files (203815)
  4. OneFS 7.1.1.2 SMB and Authentication Rollup Patches (196928)
  5. OneFS: How to reset the CELOG database and clear all historical events (16586)
  6. ESA-2014-146 (193304)
  7. ESA-2015-093 (202878)
  8. OneFS: How to safely shut down an Isilon cluster prior to a scheduled power outage (16529)
  9. How to collect node information, including log files (16763)
  10. ETA 193819: EMC Isilon nodes: Mars-K+ drives may stop responding and be automatically smartfailed from Isilon nodes (193819)

New EMC Isilon support content for June 2015

Kirsten Gantenbein

Kirsten Gantenbein

Principal Content Strategist at EMC Isilon Storage Division
Kirsten Gantenbein
Kirsten Gantenbein

Check out new EMC Isilon customer support content published in the month of June. Each month I’ll post a summary of newly published content for Isilon customers, as well as the top 10 most viewed knowledgebase articles.

New Isilon support content

Here are links to new customer support content that was published in June 2015. For example, you’ll find new a new ClusterTalk podcast episode (covering the 10,000 genome project and Hadoop content), a video demo about creating tiers in SmartPools, and OneFS technical blog posts.

CONTENT TYPE

TITLE AND LINK

ClusterTalk Podcast Episode 4
Isilon Community (ECN) Quick Reference Guide for Isilon Customers
Isilon Community (ECN) Blog Determining an Accurate File Count on OneFS Without InsightIQ
Isilon Community (ECN) Blog Isilon OneFS, Cluster Quorum, and Data Availability
Isilon Community (ECN) Blog SmartPools and Dynamic File Placement
Guide (requires login to EMC Online Support) Business Data Lake Protection Cloudera Edition 1.0 Integration Guide
Guide (requires login to EMC Online Support) Business Data Lake Protection 1.0 Integration Guide
Guide (requires login to EMC Online Support) Business Data Lake Protection Hortonworks Edition 1.0 Integration Guide
KB Article Isilon Info Hubs – Your source for Isilon content (204046)
KB Article ESA 2015-114 (204455)
KB Article ESA 2015-112 (204545)
Video Technical Demo: Data Tiering with EMC Isilon SmartPools

Most viewed knowledgebase (KB) articles

  1. Product Impacts of Upcoming Leap Second UTC adjustment on June 30th 2015 (197322)
  2. ESA-2014-146 (193304)
  3. ESA-2015-093 (202878)
  4. OneFS 7.1.1.2 SMB and Authentication Rollup Patches (196928)
  5. ETA 199379: UPDATE: Isilon OneFS: Microsoft security update MS15-027 may cause data to be unavailable to SMB clients that are authenticated to Isilon clusters through an Active Directory server that relies on the NTLM authentication protocol (199379)
  6. ETA 202452: Isilon OneFS: Nodes that have run for 497 consecutive days may restart without warning (199379)
  7. UPDATE: ETA 193819: EMC Isilon nodes: Mars-K+ drives may stop responding and be automatically smartfailed from Isilon nodes (193819)
  8. OneFS: How to reset the CELOG database and clear all historical events (16586)
  9. OneFS: Best practices for NFS client settings (90041)
  10. OneFS: How to safely shut down an Isilon cluster prior to a scheduled power outage (16529)

 

Tell us what you want to know! Contact us with questions or feedback about this blog at isi.knowledge@emc.com. To provide documentation feedback or request new content, contact isicontent@emc.com.

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Ask the Expert forum about EMC Isilon technical content on July 27

Kirsten Gantenbein

Kirsten Gantenbein

Principal Content Strategist at EMC Isilon Storage Division
Kirsten Gantenbein
Kirsten Gantenbein

Do you have an opinion about the technical content that EMC Isilon publishes? The EMC Isilon Information Experience team—who generates documentation, release notes, videos, white papers, and more—wants to hear from you.

Let us know how we’re doing. RSVP for our Ask the Expert event on Isilon Product Community, starting July 27, 2015 and continuing through August 7. During this event, you can submit your questions, opinions, and ideas to a forum discussion thread. Answers will be submitted by the Isilon Information Experience team.

What is the “Ask the Expert” forum?

Ask the Expert (ATE) events are regularly scheduled forums that cover many topics and products. Previous ATE events include Scale-out Data Lakes and SMB Protocol Support.  In this special session, content professionals, including our Director of Information Experience, our blogger and social media lead, and several content developers will answer questions we receive from you.

You can ask us about anything related to our technical content, such as:

  • How can I be notified about the latest Isilon content?
  • How do you decide what content to publish?
  • How do I share my idea for a great paper/blog/article with you?
  • What is an Info Hub and why should I care?

What’s in it for you?

The EMC Isilon Information Experience team will post a summary of our ATE session findings. It will contain a roadmap for when you might expect to see the changes you request, if we can accommodate them, and an honest answer if we cannot.

For years, the global economy has been in transit from goods, to information, to knowledge. In particular, the need for trust grows as customers interact with content more often through more digital platforms and channels. Knowledge is now currency AND product. We recognize that our first contact with you may be through content, and we need to build trust through content.

The best way we can build trust with you is to exchange ideas, and the EMC Isilon Ask the Expert event on technical content is a great way to start the conversation. We hope to talk to you soon!

Visit the RSVP page for more details about this event. If you’re interested in more ATE forums, visit the Isilon Community or ECN event page for upcoming events.

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New EMC Isilon support documents for January 2015

Kirsten Gantenbein

Kirsten Gantenbein

Principal Content Strategist at EMC Isilon Storage Division
Kirsten Gantenbein
Kirsten Gantenbein

Interested in new and relevant EMC® Isilon® customer support content? Each month I’ll post a summary of newly published content for Isilon customers, as well as the top 10 most viewed knowledgebase articles.

New Isilon support content

Here are new customer support documents that were published at the beginning of 2015. Login to the EMC Online Support site is required for all content except Isilon Community content and videos.

CONTENT TYPE

TITLE AND LINK

Isilon Community (ECN) Blog Hadoop Benchmarking with Terasort
Isilon Community (ECN) Blog EMC Isilon Administration and Management Calendar
Release Notes Isilon for vCenter 1.3.1 Release Notes
KB Article OneFS 7.1.1.1: SMB and Authentication Rollup Patch (196928)
KB Article How to use SyncIQ with network address translation (NAT) (194342)

 

Most viewed knowledgebase (KB) articles

Check out January’s top 10 most viewed KB articles.

  1. How to upload files to Isilon Technical Support (16759)
  2. Best practices for NFS client settings (90041)
  3. How to reimage a node using a USB flash drive (16582)
  4. OneFS 6.5 and later: How to safely shut down an Isilon cluster prior to a scheduled power outage (16529)
  5. How to reset the CELOG database and clear all historical events (16586)
  6. How to create a bootable image of OneFS on a USB flash drive (16691)
  7. How to reset a node to factory defaults (16696)
  8. OneFS sysctl commands (89334)
  9. How to connect to the management port of a node (16744)
  10. OneFS 7.0: Active Directory clients cannot connect to the cluster after the machine account password is changed (169843)

 

Tell us what you want to know! Contact us with questions or feedback about this blog at isi.knowledge@emc.com. To provide documentation feedback or request new content, contact isicontent@emc.com.

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Top EMC Isilon support documents in December 2014

Kirsten Gantenbein

Kirsten Gantenbein

Principal Content Strategist at EMC Isilon Storage Division
Kirsten Gantenbein
Kirsten Gantenbein

Here are new customer support documents that were published in December, which include several KB articles about EMC® Isilon® SyncIQ policies and new Isilon Community blog posts published that were written by Isilon experts. You can also review the most viewed KB articles on the EMC Online Support site.

Hacker How-To survey results will be announced on Thursday, 1/15.

Most viewed knowledgebase (KB) articles

Check out December’s top 10 most viewed KB articles.

  1. Best practices for NFS client settings (90041)
  2. How to upload files to Isilon Technical Support (16759)
  3. OneFS 7.1.0.5 SMB and Authentication Rollup Patch (174372)
  4. Master Article: Remote Proactive (RCM) (193448)
  5. How to reimage a node using a USB flash drive (16582)
  6. OpenSSL Multiple Vulnerabilities in EMC products (188456)
  7. OneFS 6.5 and later: How to safely shut down an Isilon cluster prior to a scheduled power outage (16529)
  8. How to reset the CELOG database and clear all historical events (16586)
  9. OneFS sysctl commands (89334)
  10. How to create a bootable image of OneFS on a USB flash drive (16691)

Most viewed product documentation

Unfortunately we’re not able to offer documentation reports at this time.

New Isilon support content

Check out these links to new support content published in December (login to the EMC Online Support site is required for all content except videos).

CONTENT TYPE

TITLE AND LINK

Video Technical Demo: EMC Isilon SnapshotIQ
Video Technical Demo: EMC Isilon OneFS Simulator
Isilon Community (ECN) Blog Mapping Root to Root versus Root Clients on NFS Exports
Isilon Community (ECN) Blog Elastic Big Data Infrastructure with VMware’s Big Data Extensions 2.1 and Isilon
Isilon Community (ECN) Blog SolVe Generator Desktop is now available to EMC Isilon customers
Isilon Community (ECN) Blog Find out what’s new with OneFS protocol auditing in OneFS 7.1 and OneFS 7.2
Isilon Community (ECN) Blog Welcome to InsightIQ 3.1
Release Notes (updated) VAAI NAS Plug-In for Isilon 1.2 Release Notes
Release Notes (updated) Isilon OneFS 7-1-0 MR Release Notes
KB Article How to configure Active/Passive Failover between a Cisco switch and an Isilon cluster running OneFS 6.5 or later (193717)
KB Article OneFS: SyncIQ policy fails with error: Unable to delete [path]: unlink of Lin 0 failed: No such file or directory (195208)
KB Article OneFS 7.1.1: A SyncIQ policy might fail if the –skip_bb_hash option is set to ‘no’ (195168)
KB Article SyncIQ failover/failback “Allow-write” operation fails with error: siq_policies_load_internal: Failed to gci_ctx_new: Could not allocate parser read buffer: Cannot allocate memory (195578)
KB Article OneFS 6.5 – 7.2 does not support monitoring through SNMP v1 (195412)
KB Article OneFS: SyncIQ policy fails with error: SyncIQ failed to take a snapshot on source cluster. Can’t find latest snapid XXX (195411)

Tell us what you want to know! Contact us with questions or feedback about this blog at isi.knowledge@emc.com. To provide documentation feedback or request new content, contact isicontent@emc.com.

 

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