Check out the new and most popular EMC Isilon customer support content for October. Each month I’ll post a summary of newly published content for Isilon customers, as well as the Isilon Top 10’s:

  • Top 10 Knowledgebase articles
  • Top 10 Customer Support documents
  • Top 10 Isilon Info Hubs

New Isilon support content

Here are links to new customer support content that was published in October 2015. Enjoy!

CONTENT TYPE

LINK AND DESCRIPTION

Cluster Talk Podcast Episode 8: Chris and Scott examine how Big Data helps everything from retailers plotting what costumes will sell 18 months from now to a data scientist dad optimizing his son’s trick-or-treat route. Bonus: Chris covers user questions about InsightIQ, and the fearless hosts carefully screen Cool Commands. In happy talk, Chris spaces out, and Scott shoots cops (and they like it).
Cluster Talk Podcast Podcast: Cluster Talk Hub: Looking for all the Cluster Talk podcasts? You’ll find them here.
Isilon Community (ECN) Blog OneFS API Tutorial & InsightIQ Performance Metrics
Isilon Community (ECN) Blog Opening your EMC Isilon Service Request: What does Support want to know?
Isilon Community (ECN) Blog How InsightIQ Fetches Statistics from OneFS
Isilon Community (ECN) Blog OneFS Job Engine and Job Performance
Isilon Community (ECN) Blog EMC Isilon Multiprotocol Concepts Series: Looking for the complete Multiprotocol Concepts series? You’ll find all the posts here.
Isilon Community (ECN) Blog Multiprotocol concepts series part 3: On-disk identity
Isilon Community (ECN) Blog Multiprotocol Concepts Series part 4: Isilon file access checking
Isilon Community (ECN) Blog SmartDedupe and OneFS Feature Integration
Info Hub Cloudera with Isilon – Isilon Info Hub
Info Hub Video Surveillance – Info Hub
Info Hub Cloudera with Isilon – Isilon Info Hub
Info Hub OneFS 7.2 Node Compatibility (Equivalency) – Isilon Info Hub

Top 10 Knowledgebase Articles

These, above all others, are October’s top 10 most-viewed Knowledgebase articles, including ETAs and ESAs.

  1. ETA 207782: Isilon OneFS 7.2.1.0 and 7.2.0.0 – 7.2.0.2: Deleting a symbolic link to an individual file may delete the file that the symbolic link points to, which may result in potential data loss. (207782)
  2. ETA 207785: Isilon OneFS 7.1.1.6: Potential data unavailability when using Network File System (NFS) clients to view or list the contents of directories that contain snapshots (207785)
  3. How to move the NFS datastore location for InsightIQ for version 3.1 or earlier (16465)
  4. ETA 199379: Isilon OneFS: Security update MS15-027 may cause data to be unavailable to SMB clients that are authenticated to Isilon clusters through an Active Directory server that relies on the NTLM authentication protocol (199379)
  5. UPDATE: ETA 200096: EMC Isilon OneFS 7.1.1.3 – 7.1.1.5, 7.2.0.1, 7.2.0.2: Isilon X410, S210, and HD400 nodes containing NetXtreme Ethernet 10 GigE NIC cards may experience an unplanned reboot if any external subnet is set to 9000 MTU (200096)
  6. OneFS: How to reset the CELOG database and clear all historical events (16586)
  7. ESA-2015-155 (208181)
  8. UPDATE: ETA 208773: Isilon OneFS: When used in conjunction with Isilon OneFS, specific versions of the BXE 10GigE network interface card may experience data inconsistency (208773)
  9. UPDATE: ETA 204898: Isilon OneFS 7.2.0.0 – 7.2.0.3 and 7.2.1.0: Users who connect to the Isilon cluster through the NFSv3 or NFSv4 protocols may be unable to delete, change, or move files (204898)
  10. OneFS: How to safely shut down an Isilon cluster prior to a scheduled power outage (16529)

Top 10 Customer Support Documents

Check out October’s most popular Customer Support documents.

  1. Current Isilon Software Releases
  2. Isilon Supportability and Compatibility Guide
  3. Insight IQ 3.2 Installation Guide
  4. Current Isilon OneFS Patches
  5. InsightIQ 3.2.2 Release Notes
  6. Isilon OneFS 7.2.0.0 – 7.2.0.4 Release Notes
  7. Isilon OneFS 7.1.1.0 – 7.1.1.7 Release Notes
  8. OneFS 7.2.0 CLI Administration Guide
  9. Isilon Product Availability
  10. Isilon OneFS 7.1.1 CLI Administration Guide

Top 10 Isilon Info Hubs

Last but not least, here are October’s most popular Info Hubs.

  1. Isilon Uptime
  2. OneFS Upgrades
  3. OneFS 7.2 Documentation
  4. Hadoop
  5. Current OneFS Patches
  6. Customer Troubleshooting
  7. OneFS 7.2.1 Documentation
  8. Isilon Info Hubs
  9. Cloudera with Isilon
  10. OneFS API
Risa Galant

Risa Galant

Principal Technical Writer at EMC Isilon Storage Division
Risa Galant

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