During our July “Ask the Expert” session, you shared experiences and ideas about Isilon technical content. The new EMC Isilon Current Patches Info Hub is a direct response to your requests for help in quickly determining whether or not content is relevant to you – in this case, content about Isilon OneFS patches.

Concise information about OneFS patches is now available on the new EMC Isilon Current Patches Info Hub. This is the place to find summaries of recently-released patches from EMC Isilon Engineering. Patches are grouped by OneFS release, starting with the most recent releases and patches. The summaries are designed to help you quickly determine what the patch addresses, how important it is, and whether or not you need it.

The Current Patches Info Hub supplements the Current Isilon Patches document.  Use the Current Patches Info Hub to determine whether or not you need a patch. If you do, go to the Current Isilon Patches document for more information about the patch, including the complete description and instructions for downloading and extracting the patch files.

You must be an EMC customer to download Isilon patches. You’ll need to log in to EMC Online Support with appropriate credentials to access the detailed patch READMEs and to download patches.

Check out the EMC Isilon Current Patches Info Hub and let us know what you think. If you have feedback for us about this or any other Isilon technical content, email us at isicontent@emc.com. And thank you!

Risa Galant

Risa Galant

Principal Technical Writer at EMC Isilon Storage Division
Risa Galant

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2 Comments

  1. Ed Wilts says:

    It would be far more useful if this were kept current. The HUB has no mention of the bxe driver patches.

    One of the ongoing issues I’ve seen with EMC communications is that that issues aren’t made public until after the fix is available. A good example is the NFS snapshot visibility bug that exists in 7.1.1.6. The ETA didn’t go out until after 7.1.1.7 became available, even though the bug was severe enough for EMC to pull 7.1.1.6 from distribution. Had the ETA come out when the bug was known, I wouldn’t have upgraded to 7.1.1.6 the day before EMC pulled the release.

    Communication is getting better, but EMC still has a long way to go.

    • Risa Galant says:

      Hi Ed,

      Thanks for sending us your feedback! The Patch Info Hub is updated in parallel with the Current Patches document, which is the definitive source for Isilon general availability (GA) patch information. Some patches — such as the patch that contains the BXE driver update — are available only on a directed availability (DA) basis. DA patches are not included in the Current Patches document or on the Patch Info Hub. Customers must contact EMC Support to get DA patches. This allows Support to evaluate the customer’s environment and the need for a patch that might require a more complicated installation procedure (such as the BXE driver patch) or that might contain a fix that hasn’t been out in the field and might pose a risk.

      Because it’s important that we provide you with accurate information, we must sometimes wait to provide information about an issue until after engineering has completed its investigation, which is why there’s a delay between the discovery of a problem and publishing the ETA. In addition, because ETAs are proactively sent to subscribers, ETAs require a bit of process before they can be published. To mitigate the delay, a knowledgebase (KB) article is frequently published before the ETA is issued. However, KB articles cannot be proactively sent to subscribers.

      I hope I’ve addressed some of your feedback. Let us know if you have any additional questions. We appreciate your feedback.

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