Check out the new and most popular EMC Isilon customer support content for August. Each month I’ll post a summary of newly published content for Isilon customers, as well as the Isilon Top 10’s:

  • Top 10 Knowledgebase articles
  • Top 10 Customer Support documents
  • Top 10 Isilon Info Hubs

New Isilon support content

Here are links to new customer support content that was published in August 2015. Enjoy!

CONTENT TYPE

LINK AND DESCRIPTION

Cluster Talk Podcast Episode 6: How video games drive innovation in cloud computing, data center consolidation in the banking industry, an interview with Isilon engineer Daniel Chee, a cool command that actually does something (hey, that’s what they said!), and host Chris Adiletta grants co-host Scott Pinzon his fondest wish. Bonus: listen closely for a rare cameo by recording engineer Silent Todd!
Cluster Talk Podcast Podcast: Cluster Talk Hub: Looking for all the Cluster Talk podcasts? You’ll find them here.
Isilon Community (ECN) Blog Customize InsightIQ 3.2 Performance Data Gathering
Isilon Community (ECN) Blog Multiprotocol Concept Series Part 1: Overview
Isilon Community (ECN) Blog Isilon Support Goes Social
Isilon Community (ECN) Blog Keeping Hot Data Hot – Read Cache Persistence
Isilon Community (ECN) Blog Information Experience “Ask the Expert” follow-up
White paper (Requires login to EMC online support) Integrating EMC Isilon with Kerberised NFS and Windows Active Directory
Info Hub Superna Eyeglass with SyncIQ Info Hub”: Everything you need to know about using Superna Eyeglass with SyncIQ. Superna Eyeglass is a virtual appliance that simplifies disaster recovery with Isilon clusters.

Top 10 Knowledgebase Articles

Here are August’s top 10 most-viewed Knowledgebase articles, including ETAs and ESAs.

  1. ETA 199379: Isilon OneFS: Security update MS15-027 may cause data to be unavailable to SMB clients that are authenticated to Isilon clusters through an Active Directory server that relies on the NTLM authentication protocol (199379)
  2. ETA 20096: EMC Isilon OneFS 7.1.1.3, 7.1.1.4, 7.2.0.1, and 7.2.0.2: Isilon X410, S210, HD400, and A100 nodes that contain NetXtreme Ethernet
  3. ETA 204898: Isilon OneFS 7.2.0.0 – 7.2.0.2: Users who connect to the Isilon cluster through the NFSv3 or NFSv4 protocols may be unable to delete, change, or move files
  4. OneFS: How to reset the CELOG database and clear all historical events (16586)
  5. OneFS 7.1.1.2 SMB and Authentication Rollup Patches (196928)
  6. OneFS: Best practices for NFS client settings
  7. ETA 205085: Isilon OneFS: Legacy NFSv3 clients that require 32-bit cookies may encounter data unavailability in OneFS 7.2.0
  8. OneFS: How to create SPN accounts to allow Kerberos authentication using SmartConnect DNS entries
  9. How to collect node information, including log files
  10. ESA-2015-114 (204455)

Top 10 Customer Support Documents

Here are August’s most popular Customer Support documents.

  1. Current Isilon Software Releases
  2. Insight IQ 3.2 Installation Guide
  3. Isilon Supportability and Compatibility Guide
  4. InsightIQ 3.2.1 Release Notes
  5. Current Isilon OneFS Patches
  6. OneFS 7.2.0 Web Administration Guide
  7. InsightIQ 3.2 User Guide
  8. OneFS 7.2.0 CLI Administration Guide
  9. Isilon OneFS 7.2.1 Release Notes
  10. Isilon OneFS 7.2.0.0 – 7.2.0.3 Release Notes

Top 10 Isilon Info Hubs

Hang on to your hats – here are your favorite Info Hubs for all of August.

  1. OneFS Upgrades
  2. OneFS 7.2 Documentation
  3. Isilon Uptime
  4. Hadoop
  5. OneFS 7.2.1 Documentation
  6. OneFS API
  7. SyncIQ
  8. InsightIQ
  9. Isilon Info Hubs
  10. Cloudera with Isilon

Tell us what you want to know! Contact us with questions or feedback about this blog at isi.knowledge@emc.com. To provide documentation feedback or request new content, contact isicontent@emc.com.

Risa Galant

Risa Galant

Principal Technical Writer at EMC Isilon Storage Division
Risa Galant

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